Mental Wellbeing for Students
Forgotten Passwords
Students
If you are a student requesting a password reset:
1. Please outline which system(s) your require the password reset for
2. Which School you attend
3. Full name (including middle names)
4. Username
5. Date of Birth
6. A parent’s email address
Parents
If you are a parent requesting a password reset to any of our systems:
1. Please outline which system(s) you require the password reset for
2. Which School your student/pupil attends
3. Full name (including middle names)
4. Student/Pupils Username
5. Student/Pupils Date of Birth
6. First line of address
Staff
If you are a member of staff requesting a password reset to any of our systems:
1. Please outline which system(s) you require the password reset for
2. Full name (including middle names)
3. Username
4. School email address
5. Date of Birth
6. Telephone number – please note we will call you to confirm.